Our mission at BAUER COMPRESSORS, INC. is to provide the highest quality products and solutions for high pressure air and gas, geared towards industrial and breathing air applications. We are committed to use the latest technology, best materials, most qualified human resources and the most efficient fabrication techniques. As a result, our equipment solutions offer superior performance along with best value, which are delivered on time, defect free and are supported to achieve their maximum potential throughout their entire lifecycle.
We are a customer centric organization where our long term growth and success is directly tied to the long term growth and success of our customers. This means that we must add true long lasting value to their businesses through our products and services in accordance with the following four key elements:
- Provide Superior Performance
Products which meet the exact requirements of our customers and which outperform any other competing products on the market.
- Provide Best Value
Product with the lowest overall cost of ownership in the long term.
- Provide Excellence in Execution
Delivering our products on-time, as promised, defect free.
- Provide Lifecycle Performance
Supporting our customers to achieve the maximum potential out of our equipment for as long as they own it.
If we execute our strategy effectively, we will become a trusted, strategic business partner with proven value to our customers, which in turn will lead to a long term business relationship with repeat business over many decades. Furthermore, we will expand our customer base and market share due to our stellar reputation of being the best. Word of mouth is the best form of advertisement.
OUR QUALITY POLICY
WE ARE COMMITTED TO CUSTOMER SATISFACTION BY:
- Providing high-quality solutions
- Meeting all customer and applicable regulatory requirements
- Delivering our products on time
- Providing continued support throughout the product lifecycle
- Continual improvement of our products, service, and operations
- Continual review and early mitigation of risks to products, services, or operations
- On-time delivery > 85%
- Defect-free delivery > 99%
- Customer Satisfaction > 95%
- We will win through the power of coming together as one high-performing team
- We believe that people are our most valuable resource
- We embrace responsibility and empowerment
- We respect and encourage diversity
- We promote learning and further development
- We believe in fair and timely feedback of performance
- We are committed to providing a safe, healthy and harassment-free work environment
- We are committed to meeting our goals and objectives
- We are proactive and relentlessly focused on improving operational performance
- We conduct all of our business with integrity and fairness
- We own up to our mistakes and make things right
- We show pride in who we are and everything we do
- We are a good steward of the communities that we live and operate in
- We will protect the environment and do the utmost to conserve precious resources